Sales Policy for LuxyStar

Effective Date: December 6, 2024

At LuxyStar, we strive to provide you with high-quality, luxury rings that add elegance to your life. Our Sales Policy outlines the terms and conditions of your purchase, from product availability to order fulfillment. By making a purchase on our website, you agree to the following terms.

Product Information

  1. Product Descriptions:
    We make every effort to provide accurate and up-to-date information on our website regarding product details, specifications, and pricing. However, due to differences in monitor settings and natural variations in materials, the actual product may vary slightly from its online representation.

  2. Product Availability:
    All products are subject to availability. While we do our best to keep our inventory updated, in some cases, items may become unavailable after your purchase is made. If this occurs, we will notify you immediately and offer a full refund or an alternative product of equal value.

Pricing and Payment

  1. Pricing:
    All prices on our website are listed in U.S. Dollars (USD) and are subject to change without notice. Prices at checkout are the final sale price. In case of any pricing error, we reserve the right to cancel the order and issue a refund.

  2. Sales Tax:
    Sales tax will be applied based on your shipping address and the applicable local laws. The amount will be calculated at checkout and included in your total purchase price.

  3. Accepted Payment Methods:
    We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods. Payments are securely processed through third-party payment gateways that are PCI-DSS compliant.

  4. Payment Security:
    Your payment information is processed using SSL encryption technology, ensuring your personal and financial data is protected.

Order Processing

  1. Order Confirmation:
    After placing an order, you will receive an email confirmation with your order number and details of the products purchased. Please note that an order confirmation does not guarantee acceptance or fulfillment of the order.

  2. Order Fulfillment:
    Orders are generally processed and shipped within 1-3 business days. If there are any issues with your order, such as product availability or payment verification, we will contact you for clarification.

  3. Modifications or Cancellations:
    If you wish to modify or cancel your order, please contact us within 24 hours of placing your order. After 24 hours, we may not be able to modify or cancel your order, as it may have already been processed for shipment.

Shipping and Delivery

  1. Shipping Options:
    LuxyStar offers a variety of shipping methods. Shipping costs are calculated based on your delivery location and chosen shipping method.

  2. Delivery Time:
    We process orders within 1-3 business days. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.

  3. Shipping Address:
    It is your responsibility to provide accurate and complete shipping information. LuxyStar is not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses.

  4. International Shipping:
    We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Warranty and Damaged Goods

  1. Warranty:
    All of our luxury rings are covered by a limited warranty that protects against manufacturing defects. The warranty period varies by product. Please refer to the product page for specific warranty details.

  2. Damaged Goods:
    If your product arrives damaged, please contact our customer service team immediately. We will require photographic evidence of the damage to process a return, exchange, or refund.

Returns and Refunds

For more details on how to return products and request a refund, please refer to our Refund and Returns Policy.

Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with the updated effective date. Please check back regularly to stay informed about any changes.

For questions or concerns, please contact us: